Strategic leadership for growing organizations that need clarity, not complexity.

Metric7 works alongside leadership teams to cut through the noise, understand the real drivers of performance, and build momentum that lasts.

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Learn About Metric7

Flexible engagement models designed to meet your organization's goals.

How We Help
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Discovery Diagnostic

A focused two-week assessment of your technology, teams, and processes.

  • Scorecard across all 7 Metrics
  • Executive summary of findings
  • Clear roadmap for what to tackle first
Planning Meeting

Strategic Sprint

A 90-day engagement to align leadership and IT on priorities and build momentum.

  • Priority roadmap with clear milestones
  • Leadership and IT aligned on goals
  • Monthly progress reviews to track results
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Fractional CTO Partnership

Ongoing CTO leadership for organizations that need strategic guidance without a full-time hire.

  • Oversight of internal teams and vendors
  • Monthly reviews of your 7-Metric scorecard
  • Strategic planning and crisis support

 

Not sure where to start?

Let's figure that out together

A 30-minute conversation, no sales pitch. Just an honest look at where your organization is today and where you want it to go.

Schedule a 30-Minute Session
About Us

Our Story

Metric7 was founded on a simple idea: technology should support your mission, not get in the way.

After years leading digital transformation in complex organizations, we saw too many teams overwhelmed by systems that made their work harder, not easier.

We set out to change that by helping organizational leaders bring clarity, reliability, and measurable progress to their technology operations.

Our Expertise

We help mid-sized organizations turn scattered technology into reliable systems that support their mission.

Whether you're managing multiple locations, coordinating field operations, or navigating regulatory complexity, our fractional CTO model brings clarity and structure without the overhead of a full-time executive.

Aligned with Your Mission

We’re not here to sell you software.

We’re here to help you make sense of what you have, connect the pieces, and plan what's next.

Metric7 stays vendor-agnostic, so our guidance always points to what’s best for your organization.

Meet the Founder

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Running an MSP for over 20 years taught me a lot about keeping systems healthy. But the organizations that struggled most had something in common: their technology wasn't aligned with what they were actually trying to accomplish. That's the gap I built Metric7 around.

I've worked across healthcare, engineering, and manufacturing, and each industry has made me a sharper problem solver.

I hold an SSGI certification in continuous improvement, and I apply that mindset to every engagement.


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FAQ

Before starting a project with Metric7, leaders often ask a few of the same questions. Here's how we work:

Who will I actually work with?

Every engagement is led personally by me. I don’t hand you off to a junior consultant or disappear after the kickoff call. You’ll have direct access to an experienced technology leader who’s been in the seat building systems, managing teams, and driving outcomes.

When extra hands or specialists are needed, I coordinate them to keep your project moving efficiently and consistently with your goals.

How is a fractional CTO different from a managed IT provider?

Managed IT keeps your technology running day to day: backups, updates, support tickets. A fractional CTO helps you decide what to run and why.

Metric7 focuses on alignment, reliability, and measurable progress. Instead of fixing symptoms, we look at how systems fit your mission, where data connects (or doesn't), and how to build the right roadmap for growth.

Managed IT keeps the lights on. A fractional CTO makes sure they're lighting the right path.

 

Can Metric7 help if we already have an IT team?

Absolutely, and that's often where the biggest wins happen. Most internal IT teams are busy keeping operations stable. I bring structure, perspective, and leadership bandwidth so they can perform at their best. Together, we build systems and processes that scale instead of adding more to their plate.

It's not about replacing your team. It's about helping them succeed with clearer direction and better tools.

 

What does a Strategic Sprint look like?

A Strategic Sprint is a focused, time-boxed engagement, typically ninety days, designed to create clarity fast.

We start by mapping your current state against the 7 Metrics, then define the one or two highest-impact systems or processes to fix first.

From there, we deliver a practical roadmap, data-driven baseline metrics, and early wins your team can see immediately.

It's short, intense, and built to show measurable progress. Not another long consulting project that drags on indefinitely.

 

What kind of organizations are a good fit?

Most Metric7 clients are small and mid-sized organizations managing operational complexity.

They usually have some IT capability already, but technology creates friction instead of enabling their team.

If you are big enough to need structure but nimble enough to value agility, you are probably a good fit.

 

 

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Insights

Your Data Is Your Competitive Advantage. Are You Treating It That Way?

Most small businesses are sitting on a gold mine they don't know how to use. I've been having versions of the same conversation lately with organizations that have years of operational data locked up in their systems. Customer patterns, seasonal trends, workflow efficiencies they've refined over time. It's incredibly valuable. The common first instinct? "Let's throw it into ChatGPT and see what it tells us." There's a better conversation to have first. What competitive advantages are hidden in this data?How do we build a foundation that lets us innovate without losing control?What technology choices serve us long term, not just this quarter? These aren't AI questions. They're business strategy questions. AI is just the tool. The real work is understanding what you have and what you're trying to build. Here's the better approach: First, clean and normalize the data (more on this topic Thursday). You can't build anything useful on a messy foundation, AI or otherwise. Second, identify which processes can be automated without exposing proprietary information. There are plenty of workflow wins that don't require handing your competitive intelligence to a third party. Third, ask: what does a technology foundation look like that actually serves this business in five years? Not just what's trendy right now. SMBs have advantages that larger competitors don't: flexibility, deep customer relationships, institutional knowledge that isn't documented anywhere. The right AI strategy protects those advantages and builds on them. The wrong one gives them away. If you're exploring AI for your business, start here: What do you actually have that's valuable? Not your product. Not your service. Your data, your processes, your knowledge. Then ask: how do we use technology to make that more valuable, not less? That's the conversation worth having.
Feb 17, 2026

What Questions Am I Not Asking?

At the end of important conversations, I ask a question that almost always surfaces something useful: "What questions am I not asking?" It works with vendor reps, planning sessions with partners, discovery calls with prospects. The question disrupts the expected rhythm and forces everyone, including me, to step back and look for gaps. Sometimes it catches assumptions we're making without realizing it. Sometimes it surfaces concerns someone has been hesitant to mention. Sometimes it confirms we've covered everything and we're ready to move forward. The best part is how it shifts the dynamic. Instead of ending with "any questions for me?" which puts the burden on the other person, you're taking responsibility for making sure nothing critical gets missed. Try it in your next planning conversation or vendor pitch. You might be surprised what surfaces when you give everyone permission to pause and think about what hasn't been asked yet.
Feb 2, 2026

I Stopped Being Curious Too Soon

Early in my MSP days, I spoke with a prospect who needed IT support. We talked through their current pain points and general setup over the phone, and I thought I understood what they needed. I met them onsite for an assessment, everything seemed straightforward, and we signed the agreement. Then I discovered the legacy server. It was running old software that nobody had mentioned. It wasn't in any documentation or located with any other IT equipment, but it was part of a critical workflow that only their previous IT person understood. And I had completely missed it. I had just committed to keeping their systems running, and there was a single point of failure sitting on their network that I knew nothing about. If that server failed, a critical workflow stopped. And I was now responsible for fixing it. I paid a specialist out of pocket to migrate that system to something supportable. That cost was on me, not the client. Here's what I learned: I stopped being curious too soon. I did a standard assessment, asked standard questions, and saw what I expected to see. A few more questions would've surfaced that legacy system before we signed anything. Curiosity isn't about doubting your expertise. It's about staying open to what you don't know yet. The questions that feel obvious or redundant often surface the things nobody thought to mention. If you're walking into a situation thinking you already know the answer, you've probably stopped asking the right questions.
Jan 29, 2026

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